april 2020

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Leadership linked to Deming´s 14 bullets

William Edwards Deming’s 14 points on Quality Management, or the Deming Model of Quality Management, a core concept on implementing total quality management, (TQM), is a set of management practices to help companies increase their quality and productivity Deming’s 14-point list from the 1950s shows a view of leadership based on human values and ideals for […]

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Change Management

Change management means, in a structured way, leading individuals, groups and organizations from the present situation to a desirable future position (Ekstam, 2005). According to him, it is important to understand that change is a psychological process. In the event of change, all concerned must submit a secure or known view of reality, which automatically […]

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